SHIPPING, RETURN, TERMS & CONDITIONS

SHIPPING

SHIPPING ON SATURDAY OR ANNOUNCED ON TOP OF THE HOMEPAGE, SHIPPING COSTS ARE CALCULATED AND ADDED TO YOUR ORDER DURING CHECKOUT. 

RETURN

ALL NEW READY TO WEAR ITEMS CAN BE RETURNED FOR STORE CREDIT OR EXCHANGE.
ALL VINTAGE, PRELOVED, REWORKED AND HOMEWARE ITEMS ARE FINAL SALE. NO RETURNS/EXCHANGE ACCEPTED.

PLEASE READ ALL PRODUCT INFO CAREFULLY AND IF NECESSARY DO NOT HESITATE TO CONTACT BEFORE PLACING YOUR ORDER.

MEASUREMENTS, DESCRIPTIONS, CONDITIONS AND PICTURES ARE PROVIDED TO HELP YOU "SEE & FEEL" THE PRODUCT AS MUCH AS POSSIBLE BEFORE PURCHASING.

EXCHANGE

FOR EXCHANGE PLEASE RETURN THE ITEM AND PLACE A NEW ORDER. 

 

TERMS & CONDITIONS

ALL ITEMS ARE CAREFULLY CURATED / HANDPICKED BY GINAMLV. VINTAGE AND PRE-LOVED ITEMS WILL LIKELY SHOW SOME IMPERFECTIONS BECAUSE OF THEIR PRE-OWNED WEAR. THE COLORS OF THE ITEMS MAY VARY ON THE PRODUCT IMAGE. SIGNS OF WEAR ON VINTAGE AND PRE-LOVED ITEMS CAN BE FOR EXAMPLE PILLING, DISCOLORATION, LOOSE THREADING ETC. ALL ITEMS ARE INSPECTED ON FLAWS AND ARE SOLD AS-FOUND WITH THE EXCEPTION OF SOME ITEMS BEING DRY-CLEANED. ONLY ONE PIECE OF AN ITEM IS AVAILABLE FROM THE VINTAGE ITEMS. FOR QUESTIONS ABOUT SIZING AND FIT, PLEASE REFER TO THE APPROXIMATE MEASUREMENTS. DO NOT HESITATE TO CONTACT IF YOU NEED ADDITIONAL INFORMATION OR OTHER QUESTIONS. 

 

 GINAMLV.COM IS NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES IN TRANSIT, THE COURIER MUST BE CONTACTED WITH TRACKING NUMBER. GINAMLV.COM IS NOT RESPONSIBLE FOR CUSTOMS FEES, DUTIES, TAXES, OR TARIFFS. SHIPPING WILL NOT BE REFUNDED IN CASES OF DELAYED / LOST PACKAGES. 

 AS A SMALL BUSINESS GINAMLV.COM IS UNABLE AND NOT RESPONSIBLE FOR COSTS OF ITEMS BEING LOST IN TRANSIT, I DO NOT OFFER REFUNDS TOWARDS ITEMS THAT ARE MARKED AS DELIVERED/SIGNED FOR ACCORDING TO THE TRACKING NUMBER AND A CUSTOMER STATES TO HAVE NOT RECEIVED.

 IN CASE THE PACKAGE HASN’T BEEN PICKED UP AT THE SERVICE POINT IN TIME, AND IT GETS RETURNED, THE BUYER WILL NOT BE REFUNDED FOR THE SHIPPING COST OF BOTH WAYS, TO AND FROM THE RECEIVER. IT IS THE RECEIVER’S RESPONSIBILITY TO PICK UP THE PACKAGE IN TIME AND CONTACT THE COURIER TO AVOID GETTING IT RETURNED/RESCHEDULING, OR GIVING SOMEONE THE POWER OF ATTORNEY TO PICK IT UP ON THEIR BEHALF.

 GINAMLV.COM CANNOT GUARANTEE DELIVERY WITHIN A GIVEN TIMEFRAME, AND IS NOT RESPONSIBLE FOR DELAYS IN CUSTOMS OR OTHER FACTORS THAT CAN CONTRIBUTE TO YOUR PACKAGE BEING DELAYED. 

 THANK YOU FOR READING THESE TERMS PRIOR TO PURCHASING. BY CHECKING OUT YOU ACCEPT THESE TERMS.

 ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A CONFIRMATION EMAIL. IF THERE IS SOMETHING WRONG WITH YOUR ORDER YOU WILL BE CONTACTED AS SOON AS POSSIBLE AND PLEASE CONTACT ORDERS@GINAMLV.COM IF YOUR ORDER DOESN’T REACH YOU AFTER 10 DAYS OR IF AN ITEM IS MISSING.

 

ALL ORDERS ARE SHIPPED IN CRAFT MAILERS, BOXES OR RE-USABLE PLASTIC SHIPPING BAGS AND SOMETIMES SEALED WITH PAPER TAPE. PLEASE RE-USE THIS PACKAGING FOR RETURNS OR RECYCLE YOUR PACKAGING FROM GINAMLV.COM